Privacy Policy

Last updated: 2026

This Privacy Policy explains how Schenectady Restoration Pro ("we," "us," or "our") treats personal information when you browse this website, phone us, or send us a message. It applies to the website and to the calls, emails, and form messages that reach us through it.

At a Glance

We gather only what we need to answer you, plan and carry out work, and keep this website running. We do not sell personal information. We pass it along only to services that help us operate, to people you ask us to contact, or when the law requires.

What You Tell Us

When you call, email, or fill in our contact form, you may share:

• Your name, phone number, and email address
• The address of the property with water damage
• A description of the problem, along with any photos or notes you choose to send
• Insurance, landlord, or property manager details, if you want us to help with a claim or arrange access

Please do not send payment card numbers, bank details, or government ID numbers through the form or by email.

What Our Website Collects Automatically

Visiting this site may let it, or its hosting provider, record basic technical details such as your browser, device type, approximate location from your IP address, the pages you open, and the time of your visit. We use these details to keep the site running, spot problems, and learn which pages help people.

Why We Use Information

• To reply to your questions and requests
• To confirm that your address is within our service area
• To prepare estimates and to schedule and perform work
• To keep job records and follow up with you
• To assist with insurance paperwork when you ask
• To protect the website from spam, fraud, and misuse
• To meet legal, tax, and accounting obligations

Cookies, Maps, and Outside Tools

Cookies are small files a website saves in your browser. This site is designed to work without asking you to accept tracking cookies. A few features, like the map on our Contact page, are supplied by other companies that may set their own cookies or gather usage data under their own policies. If we add analytics in the future, we will use them to see how the site is used, not to identify you personally. Your browser settings let you manage cookies.

Who We Share Information With

How Long We Keep It and How We Protect It

We keep information for as long as needed to handle your request, document our work, and meet legal and accounting duties. We take reasonable steps to protect it, such as access controls and secure services. No website or email system is completely secure, so please share only what you are comfortable sending.

Your Choices

You may ask what personal information we hold about you, ask us to correct it, or ask us to delete it, within the limits of legal and record-keeping duties. You may also ask us to stop marketing messages. Depending on where you live, you may have additional rights under state law. To make a request, email us at the address below with enough detail for us to identify you.

Other Websites

This site may link to or embed content from other websites. We do not control them and are not responsible for their privacy practices, so please read their policies.

Children

This website is intended for adults and is not directed at children. We do not knowingly collect personal information from children. If you believe a child has sent us information, contact us and we will delete it.

Changes to This Policy

We may revise this policy from time to time. When we do, we will update the year at the top of this page.

Privacy Questions

For questions or requests, email [email protected], or write to Schenectady Restoration Pro, 7 N Jay St, Schenectady, NY 12305.